Have you ever wondered that, due to a silly spelling mistake, you are not allowed to board the flight? Yes, it may happen to anyone if they have made a name mistake while booking their flight ticket. But you won’t have to worry. On Volaris Airlines, you are allowed to correct those mistakes after the issuance of a flight ticket.
Volaris Airlines understands that a small error can be made while entering details in the reservation form. Therefore, the airline has customised a customer-centric Volaris name change policy, which allows the required correction in a ticketed name and ensures a pleasant journey. Following this blog will help you understand the name change policy, its guidelines, the correction procedures, and much more.
About The Volaris Name Change Policy!
As per the TSA norms, the airlines are bound to restrict passengers from boarding the flight if their name on the ticket and verification ID mismatch. Therefore, to fix the name discrepancy, customers are allowed to use the airline’s name change policy.
According to the Volaris name change policy, you can edit minor mistakes up to a limit of fixed letters, and update your name after a marriage or divorce. To make such changes to a flight ticket, you will need to navigate to the airline’s official website, contact a representative, or visit the airport. We will discuss the entire process in detail in the upcoming section of this blog.
Changing Name On Volaris Ticket: Major Highlights
The airline strictly advises its passengers to review the guidelines below before requesting a name change on the ticket. This will help them to complete the name change process without encountering any issues.
- A name change on a Volaris flight ticket can’t be made on the same day as the scheduled departure. This means that a name change request must be made at least 24 hours before the scheduled departure.
- If you are already being checked in, then, as per the airline norms, you are not allowed to request a name correction on your flight ticket.
- Under the name change policy, a name alteration request can only be made if the flights are operated by Volaris Airlines and the ticket inventory begins with the 036 number.
- According to the Volaris name change policy, a legal name update on a ticket is permitted if the required supporting documents are provided.
- As per the name change guidelines, only one passenger can request a name change at a time in a group booking(a reservation that contains multiple passengers).
- In an entire ticketed name(first, middle, and last name), you can edit up to four specific characters. You are strictly forbidden to request a name rectification individually in the first, middle, or last name.
- A complete name change or transfer of ownership of a flight ticket to someone else is strictly prohibited on a Volaris flight ticket.
- A name amendment on a flight ticket is subject to the Volaris name change fee. The charges are based on the ticket type.
How Do I Edit A Name Mistake On Volaris Airlines Ticket?
You are provided with three distinct options to edit a name mistake on your ticket. You can continue with any of the correction methods, but before selecting a specific option, we recommend reviewing the entire process first and then choosing the most convenient one.
Option 1: Edit Minor Mistake Via Website
- Open the Volaris Airlines official website.
- Secondly, click on the “My Trips” Option.
- After that, access your flight reservation by entering the required details, such as the booking confirmation number and your surname.
- Select the flight for which the amendments are required.
- Afterwards, click on the “Edit” button to make the required changes.
- Now, provide the documents that will verify the new changes.
- Pay the required Volaris name change cost to complete the process.
- Lastly, the airline will issue a confirmation email containing the new updates.
Option 2: Request A Name Update By Call
- Dial +1 855 VOLARIS (8652747) to communicate with the helpdesk agents of the Volaris Airlines. Alternatively, you can try to connect with the OTA at +1-800-506-7805 if the official helpline number is busy or unresponsive.
- After that, you will have to listen and follow the IVR prompts to connect with the representative. At the same time, you should be ready with the flight booking details and other relevant information.
- After the call connects, you will have to tell the reasons for contacting the airline.
- After explaining the reasons and making a request, you will need to present the booking details and any other requested information.
- Furthermore, follow the on-call instructions and verify all essential details.
- Pay the required name update cost to finish the procedure.
- Disconnect the call once the name update process is finished.
Option 3: Name Correction At The Airport
Volaris Airlines is being flexible in providing various options for correcting a name mistake on a ticket. If the above two processes are not convenient for you, then you can fix your name mistake at the airport.
- Visit the airport.
- Head towards the terminal ticket counter and inform the helpdesk agent that you would like to correct the incorrect name on your ticket.
- After being informed, you will need to share the flight booking details, as the agent requested.
- Provide the correction details and supporting documents that will verify the new adjustments.
- Further, you are required to follow the instructions and pay the necessary name change charges.
- After the procedure is completed, you will receive an updated boarding pass.
Winding Up!
Volaris Airlines doesn’t want its passengers to encounter any trouble during their entire flight journey, whether it’s during boarding or the flight itself. However, passengers can get into trouble if they do not follow the airline’s norms accurately (e.g., incorrect name on ticket, or any other relevant mistakes). Hence, you must thoroughly check your flight ticket details, or if an error has been made, utilize the airline’s relevant policies to rectify the issue. Further, you can contact +1 855 VOLARIS (8652747) the Volaris helpdesk or reach out to a travel expert at +1-800-506-7805 for assistance with the Volaris flying with infant policy.
