Running an urgent care center means delivering fast, quality care—often without the benefit of prior scheduling or full patient history. But behind the scenes, billing for those services is a different kind of challenge. From verifying insurance on the spot to handling a wide range of procedures in a single visit, urgent care billing requires accuracy, speed, and experience.
At Med Brigade, we provide dedicated urgent care billing services that help practices like yours improve collections, reduce denials, and speed up reimbursements.
What Makes Urgent Care Billing Different?
Unlike primary care or specialty clinics, urgent care centers deal with high patient volumes, unpredictable service types, and walk-in visits. This creates unique billing challenges:
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Services range from minor injuries to labs and imaging, often in one visit
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Real-time insurance eligibility checks are crucial but sometimes skipped
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Coding must accurately reflect multiple procedures and levels of service
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Claims must be submitted quickly to maintain steady cash flow
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Denials often occur due to missing authorizations or incorrect modifiers
Without a strong billing process in place, revenue leaks can add up fast. That’s where Med Brigade steps in—with urgent care billing built for speed and precision.
Our Urgent Care Billing Services
We offer end-to-end billing support customized for urgent care clinics, from patient check-in to final payment posting.
1. Real-Time Insurance Verification
Urgent care patients often walk in without appointments, which makes insurance verification more complicated. We integrate tools to instantly verify:
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Active coverage
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Copays and deductibles
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Service eligibility
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Plan restrictions
This avoids future denials and gives front desk staff clear billing instructions upfront.
2. Accurate CPT & ICD-10 Coding
Our experienced coders review visit notes and assign the correct evaluation & management (E/M) levels, procedure codes, and diagnosis codes. Whether it’s a laceration repair, flu test, or X-ray—we ensure the claim reflects every billable service.
We’re also skilled in coding for:
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Injections and medications
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Lab tests and point-of-care testing
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Splints, braces, and durable medical equipment
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Follow-up visits and referrals
3. Clean Claim Submission
We don’t just submit claims—we scrub them first. That means checking for errors, missing data, modifier mismatches, and bundling issues. Clean claims get paid faster and reduce denial rates drastically.
4. Denial Management & Resubmissions
If a claim is denied, we move quickly to find out why, correct it, and resubmit it with supporting documentation. Common denial reasons we address include:
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Authorization not obtained
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Service not covered
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Out-of-network provider
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Incomplete documentation
We maintain logs of all denial reasons to help your clinic avoid repeat issues.
5. Patient Billing & Statements
Once the insurance portion is settled, we handle patient billing with clarity and care. Our patient billing process includes:
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Easy-to-read statements
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Clear breakdown of charges
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Secure online payment options
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Reminders for overdue balances
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Friendly phone support
We also help urgent care centers train front desk staff to collect copays upfront, which increases revenue and reduces back-end work.
6. Payment Posting & Reporting
All payments—insurance and patient—are posted promptly to your system. You receive detailed reports that show:
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Total revenue per payer
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Daily/weekly/monthly billing performance
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Aging accounts receivable
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Denial trends
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Collections by provider
This level of transparency helps you make informed financial decisions.
Challenges We Solve for Urgent Care Clinics
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High claim denial rates
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Uncollected patient balances
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Inconsistent coding practices
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Lack of real-time insurance checks
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Delays in claims submission
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Poor visibility into financial performance
At Med Brigade, our goal is to solve these pain points so you can focus on patient care.
Why Urgent Care Practices Trust Med Brigade
✅ Industry Expertise
We know the unique needs of urgent care billing—from weekend visits and walk-ins to handling lab and imaging services.
✅ Quick Turnaround
Speed matters. We ensure fast claim submission, denial follow-up, and payment posting to keep your cash flow healthy.
✅ Custom Solutions
We tailor our billing process to fit your clinic’s workflow, whether you use Athena, Kareo, DrChrono, or any other EHR.
✅ Dedicated AR Support
Our AR team works full-time to reduce aging balances, recover lost revenue, and minimize write-offs.
✅ HIPAA-Compliant Processes
We follow strict HIPAA guidelines to protect patient data at every step of the billing cycle.
Real Results for Urgent Care Clinics
Urgent care practices that switch to Med Brigade often see results in the first 60–90 days:
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35% increase in collected revenue
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Denials reduced by 50%
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Average Days in AR cut from 60+ to under 35
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Faster claim reimbursements
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Better patient satisfaction with billing
Whether you’re operating a single-location clinic or a growing urgent care chain, we have the tools and expertise to improve your billing performance.
Frequently Billed Urgent Care Services
Here are some common services we bill for urgent care clinics:
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Evaluation & Management (E/M) visits
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IV infusions and injections
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X-rays and imaging
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Flu and COVID testing
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Suturing and wound care
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Fracture care and splint application
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Foreign body removal
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Abscess drainage
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Point-of-care lab testing
Each of these services requires correct documentation, coding, and billing—something we manage with precision.
Final Thoughts
Urgent care billing isn’t just about processing claims—it’s about keeping your business profitable, your staff stress-free, and your patients satisfied. Med Brigade delivers the urgent care billing support your clinic needs to thrive in a competitive healthcare market.
